1. Identity and address of the data controller
KOI LEGAL, S.C. DE C.V., which operates commercially under the name KOI Legal — Firma Legal Boutique (hereinafter, “KOI”), is the data controller responsible for the processing of personal data collected through its website and its contact channels.
Address: Jardines del Sur 4, Cancún, municipality of Benito Juárez, Quintana Roo, Zip Code 77536, Mexico.
For inquiries related to the processing of personal data, you may contact us at:
- Email: contacto@koilegal.mx
- Phone / WhatsApp: 56 2492 5045.
2. Personal data we collect
Through the contact form on the website, KOI may collect the following personal data:
- First name.
- Last name.
- Email address.
- Phone number.
- Selected area of interest: Corporate Law, Real Estate Law or “Not sure / Other inquiry”.
- Information you voluntarily provide in the field describing your inquiry, company, project or situation.
When you visit the website, technical and browsing data may also be collected through cookies and similar technologies, depending on the configuration of the tools used. This information may include pages visited, interactions with the site, browser and device data, online identifiers and information related to advertising campaigns.
KOI does not deliberately request sensitive personal data through the initial form. We ask that you avoid including passwords, banking information, confidential documents or personal data of third parties that is not necessary to describe your inquiry.
3. Purposes of the processing
The personal data provided through the form will be used for the following primary purposes:
- Receiving and handling your inquiry.
- Contacting you by email, phone or WhatsApp to respond to your request.
- Following up on your inquiry and assessing whether a potential professional relationship exists.
- Identifying the practice area related to your request.
- Managing the communications received internally.
- Complying with applicable legal obligations and protecting KOI’s rights where appropriate.
The website serves an informational and contact purpose. Submitting the form does not in itself entail the engagement of services, the acceptance of a matter or the automatic commencement of an attorney-client relationship.
In addition, KOI may use analytics and advertising measurement tools to understand the site’s performance, analyze interactions and evaluate the effectiveness of its digital campaigns, in accordance with the configuration of such tools and with any legally required consents.
The data provided in the form will not be used to send newsletters or direct email advertising as a standalone purpose, unless KOI implements such purpose and complies with the applicable notice and consent obligations.
4. Google Analytics, Meta Pixel and similar technologies
The website may use the following tools:
Google Analytics: to analyze traffic, pages visited, interactions and the overall performance of the site.
Meta Pixel: to measure actions taken on the site and evaluate the effectiveness of advertising campaigns run on Meta platforms.
These tools may use cookies, identifiers and similar technologies to collect information about visitors’ browsing and interactions, in accordance with their configuration.
KOI will endeavor to configure these tools so that they do not receive the content of form messages, names, phone numbers, email addresses or any other personal data entered in the contact fields as analytics parameters.
Optional analytics and advertising technologies will be managed through the notice and preference mechanisms that correspond to the site’s implementation. Where necessary, consent will be requested before such technologies are activated.
You can manage cookies through your browser settings and, when available, through the site’s preference mechanism. Disabling certain cookies may affect some features.
5. Service providers and data transfers
To operate the site and handle inquiries, KOI may use technology providers that offer web hosting, form, email, traffic analytics and advertising measurement services.
Inquiries received through the form will be sent to the following authorized recipients:
Messages may be handled through the email provider that KOI has contracted and configured, such as Gmail, Outlook or GoDaddy. The provider actually used will be subject to its own terms and privacy policies.
Providers that process data on KOI’s behalf must do so in accordance with the corresponding instructions and purposes. Where there is a transfer of personal data to domestic or foreign third parties that must be disclosed or requires consent, KOI will provide the legally applicable information and mechanisms.
6. Options to limit the use or disclosure of your data
Where applicable, you may request that your data not be used for optional purposes by writing to contacto@koilegal.mx with the subject line “Privacidad — Limitación de uso de datos” (Privacy — Limitation of data use).
You can also manage cookies through your browser and use any preference controls available on the website.
7. ARCO rights
In accordance with applicable law, you may exercise the following rights:
- Access: to know what personal data KOI holds and how it is processed.
- Rectification: to request the correction of inaccurate, incomplete or outdated data.
- Cancellation: to request that your data be removed from KOI’s databases where legally appropriate.
- Opposition: to object to the processing of your data in the cases provided for by law.
To exercise these rights, send a request to contacto@koilegal.mx with the subject line “Solicitud de derechos ARCO” (ARCO rights request).
The request must identify the data subject, describe the data involved, indicate the right to be exercised and provide the information needed to verify the identity or legal representation, where applicable.
KOI will respond to requests in accordance with the time frames and procedures established by applicable law. Cancellation may be subject to legal retention obligations and to the exceptions provided for by law.
8. Withdrawal of consent
Where the processing is based on your consent, you may request its withdrawal by writing to contacto@koilegal.mx with the subject line “Revocación del consentimiento” (Withdrawal of consent).
Withdrawal will not have retroactive effect and may be subject to applicable legal exceptions.
9. Data retention
Personal data will be retained for as long as necessary to handle and follow up on the inquiry, assess a potential professional relationship, comply with legal obligations and manage potential liabilities.
When the data is no longer necessary, KOI will delete or block it, as appropriate, in accordance with applicable law and its internal retention policies.
10. Security and confidentiality
KOI will adopt reasonable administrative, technical and physical measures to protect personal data against loss, alteration, destruction, or unauthorized access or processing.
The individuals involved in the processing must maintain confidentiality in accordance with applicable obligations.
We recommend not including confidential information or sensitive documents in the initial form. Submitting an inquiry through the site does not in itself establish an attorney-client relationship, nor does it guarantee that the information is protected by professional secrecy.
11. Changes to this Privacy Notice
KOI may update this notice to reflect legal, technological or operational changes, or modifications to the purposes of the processing.
Updates will be published in the Privacy Notice section of the website. When a change requires new information or consent, the corresponding mechanisms will be implemented.
12. Contact
For any questions related to this Privacy Notice or to the processing of your personal data, you may contact:
KOI Legal — Boutique Law Firm
Email: contacto@koilegal.mx
Phone / WhatsApp: 56 2492 5045
Address: Jardines del Sur 4, Cancún, municipality of Benito Juárez, Quintana Roo, Zip Code 77536, Mexico.